We use cookies and similar tools across our website to improve its performance and enhance your user experience.

What happens if you disable your cookie functionality?

You can disabling cookies and modify your browser settings to require your permission each time a site attempts to set a cookie. However, our website relies on cookies to enable certain functionality. If you disable cookies, some of the functionality may not work properly.

What are cookies?

A cookie is a small text file stored on your device by the website you are visiting. It helps the website to remember information about your device and how you use the website. We use this information to make your visit to our site as easy and useful as possible. We use two main types of cookies, 1. Session cookies – which are deleted when you close your browser. 2. Persistent cookies which are stored on your device until they expire or you choose to delete them. These cookies are sent back to us each time you visit.

What we use cookies for?

We use cookies for session management, user device identification and classification, traffic routing, and analytics.

Is your personal information at risk?

No, we will never save any personal information, including login details or other personal information on your computer.

Confidentiality and security

Lobster Charms has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information. Personal information refers to information that identifies or relates specifically to you, for example your name, and contact details you may provide while subscribing to our newsletter or registering an account.

We value your information and take reasonable steps to protect it from loss, misuse or unauthorised alteration. The information we maintain concerning our customers is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

Changes to this Privacy Policy

We reserve the right, in our sole discretion to amend (including without limitation, by the addition of new terms and conditions) this Privacy Policy from time to time. You agree to review the Privacy Policy whenever you visit this website for any such amendments. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.

Which laws apply?

This Privacy Policy will be governed by and construed and interpreted in accordance with the laws of South Africa. To the extent that a court has jurisdiction over any dispute, which may arise out of or in connection with this Privacy Policy, we both submit to the jurisdiction of the South African courts.

Contact us

If you would like more information or if you have any queries, please contact us.

Lobster Charms
4 Chaplin Road Illovo Johannesburg 2196
Phone: +27 (11) 887-6591